Business Development

Manager - Customer Success

Chennai, Tamilnadu   |   Full Time

Manager - Customer Success & Business Development

As a Customer Success and Business Development Consultant at Tiger Analytics, you will play a fundamental role in achieving our new client acquisition and revenue growth objectives. You will be responsible for ensuring sustained business growth through planning and executing business development activities, primarily value proposition decks and full-blown proposals/RFI/RFP responses, among others.

The position offers a unique opportunity to be part of a challenging and entrepreneurial environment, with a significant responsibility and an exciting career path. The base location would ideally be Chennai.

Desired Skills and Experience:

Preferred >5-7+ years of experience as a Customer Success/Business Development professional preferably working in the analytics/IT services/related industries

Experience in working with US/Western clients

Experience in Account Mining, specifically hunting within Existing Accounts

Industry experience / exposure to one or more of the following: Banking / Financial Services /Insurance/ Retail / Consumer Packaged Goods / Manufacturing / Transportation / Technology / Healthcare / Telecom or others such as Media / ecommerce.

Owning the end-to-end sales cycle for the leads assigned with a target driven approach

Strong research & analytical skills

High-level solution architecting skills

Excellent written & oral communication skills

Ability to put together high impact decks and presentations

Ability to formulate & own RFI/RFP responses

Build, encourage and maintain long-term relationships with key stakeholders internally and externally

High levels of commitment, flexibility and motivation to stay focused and win clients after reaching out to a large number of prospects

Drafting & reviewing of various legal agreements on a best efforts basis including but not limited to Non-Disclosure Agreements (NDA), Master Service Agreements (MSA), Vendor Agreements, Statement of Work/Work Orders (SOW/WO), Teaming Contracts, etc.

Support in legal due diligence compliances. Ability to review the contracts and turn around responses very quickly.

Familiarity with ZoomInfo, LinkedIn Sales Navigator, Owler, Crunchbase, etc. will be an advantage

Should be able to learn and deliver results quickly

Strong go-getter attitude and willingness to learn things on the job

MBA and B. Tech. from premier institutes

We will ensure that the compensation and title will be commensurate with the experience and skill-level brought to the table.

Please attach your resume along with your application (video resumes will be great).

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